Business Continuity Policy

applestalk takes Business Continuity very seriously and ensures that processes are in place to ensure your website and email services are always online and available.

All websites are hosted with a reputable hosting company with load balancing and autoscaling. Each website accesses multi-server resources that scale to meet your needs. No single point of failure means optimal reliability 24/7.

Websites are automatically backed up every day and backups are retained for 30 days.

We employ the latest software for Joomla and WordPress and websites are regularly kept up-to-date to harden against cyber attacks and malware.

24/7 Monitoring

applestalk employs a third party monitoring service which checks for malware and attacks (above and beyond the hosting company’s monitoring). This service also runs security checks and has tools to help optimise and secure your website.

Security

Our hosting company’s data centres are ISO27001:2013 certified. Their security features include:

24-7 security on site
Photo ID and swipe card entry
CCTV inside and out
Gated access and secure perimeter fencing
Redundant and uninterruptible power supplies

Employees need to identify themselves before accessing any internal system.

Hosting also utilises a 1 Tbps+ anti-DDoS protection system. This enterprise-level protection covers you against most attacks. It only filters out malicious traffic, so you can carry on working without noticing any interruption, web application firewall, brute force login protection, FTP security lock and 2FA.

Control Panel Access

If you require access to your hosting control panel, this can be provided upon request at no extra cost.